Terms & Conditions
Introduction
The website, found under the URL www.vintageadornments.co.uk is operated by Vintage Adornments and references to “I”, shall be deemed to be references to Vintage Adornments.
This page, together with my Privacy and Acceptable Use Policy tells you information about me (Vintage Adornments) and the legal terms and conditions (Terms) on which I sell any of the products (Products) listed on my website (my site) to you. Please read these Terms carefully and make sure that you understand them, before ordering any Products from my site.
Other applicable terms
These terms of use refer to the following additional terms, which also apply to your use of my site:
My Privacy Policy, which sets out the terms on which I process any personal data I collect from you, or that you provide to me. By using my site, you consent to such processing and you warrant that all data provided by you is accurate.
My Acceptable Use Policy, which sets out the permitted uses and prohibited uses of my site. When using my site, you must comply with this Acceptable Use Policy.
You must be at least 18 years of age to use my website; and by using my website or agreeing to these terms and conditions, you warrant and represent to me that you are at least 18 years of age.
By ordering any of my Products, you agree to be bound by these Terms and the other documents expressly referred to in it.
By using my website, you accept these terms and conditions in full; accordingly, if you disagree with these terms and conditions or any part of these terms and conditions, you must not use my website.
If you register with my website or make a purchase on my website, I will ask you to expressly agree to these terms and conditions.
My website may use cookies; by using my website or agreeing to these terms and conditions, you consent to my use of cookies in accordance with the terms of my privacy and cookies policy.
Changes to these terms
I reserve the right to change these Terms at any time. Updated versions of the Terms will appear on this Site and are effective immediately. You are responsible for regularly reviewing the Terms. Continued use of this Site after any such changes constitutes your consent to such changes.
Contract for Sale
The advertising of products on this site is an ‘invitation to treat’. You will indicate by completing the appropriate order form on the site the products that you wish to order. At the same time, you will complete an authorisation for me to recover, through your credit or debit card, payments due to me. This means that your order is an offer, not a contract of sale between you and Vintage Adornments, so prices and stock availability won’t be contractually confirmed until you receive the ‘confirmation of despatch’ email which is sent out once credit card authorisation has been confirmed and stock levels have been checked. For the avoidance of doubt, the ‘order confirmation’ email that is sent out once you have placed an order is just an acknowledgement of your offer and should not be taken as our acceptance of that offer.
Receipt of Order
Vintage Adornments must receive payment in full for your order before it can be accepted. All payment for Products and for the cost of delivery where applicable must be made before the Products are dispatched.
Payment online will be made by credit or debit card, Apple Pay or PayPal where this is chosen. I do not accept payment by cheque or other means. In all cases, delivery will not occur until I am satisfied that the payment has been made.
Once payment has been received and stock is checked, I will send you an email receipt confirming your order. Please keep this receipt for your records.
In the rare case that your item is not available, I will inform you on receipt of your order and you may choose an alternative product or you may cancel your order and obtain a full refund.
Vintage Adornments reserves the right to refuse to supply any person for whatever reason.
My Products
The images of the Products on my site are for illustrative purposes only. Although I have made every effort to display the colours accurately, I cannot guarantee that your computer’s display of the colours accurately reflects the colour of the Products. Your Products may vary slightly from those images, this includes slight variations in colours in stones and metal in jewellery elements on my products.
Although I have made every effort to be as accurate as possible, because my Products are handmade and utilise genuine original vintage elements of jewellery, all sizes, weights, capacities, dimensions and measurements indicated may vary from those listed on the website. All elements of vintage jewellery used in my pieces are costume jewellery of uncertified age, any references that imply age e.g. art deco/art nouveau are descriptors of style, not a certification of the age of the piece.
The packaging of the Products may vary from that shown on images on my site.
All Products shown on my site are subject to availability. I will inform you by e-mail as soon as possible if the Product you have ordered is not available.
Price of Products
The prices of the Products will be as quoted on my site. I use my best efforts to ensure that the prices of Products are correct at the time when the relevant information was entered onto the system.
Prices for my Products may change from time to time, but changes will not affect any order which I have confirmed with a Dispatch Confirmation.
The price of a Product does not include delivery charges outside of the UK.
It is always possible that, despite my reasonable efforts some of the Products on my site may be incorrectly priced. If I discover an error in the price of the Products you have ordered I will inform you of this error and I will give you the option of continuing to purchase the Product at the correct price or cancelling your order. I will not process your order until I have your instructions. If I am unable to contact you using the contact details you provided during the order process, I will treat the order as cancelled and notify you in writing.
Please note that if the pricing error is obvious and unmistakeable and could have reasonably been recognised by you as a mispricing, I do not have to provide the Products to you at the incorrect (lower) price.
Dispatch, Delivery & Delivery Charges
Preparation & Dispatch of Your Order
Vintage Adornments ships worldwide. All my accessories are completely handmade, lovingly packaged and prepared for dispatch in my studio.
I endeavour to prepare all orders within 1 to 5 working days of receiving your order. However, during busy times this may be up to 10 working days. If you are commissioning a unique piece I will discuss completion times on an individual basis but these typically take anything from 2 to 12 weeks.
I always ship through a tracked and insured shipping service. In the rare event I can’t ship to your destination I will contact you as soon as possible from receipt of your order. Please note I do not deliver to PO Boxes as orders require a signature.
Delivery Costs & Times:
Delivery Costs
All orders to the UK and all international orders over £100 (except gift cards) qualify for free shipping. If you require shipping to an unlisted destination, please contact me for delivery options and prices.
DESTINATION PRICE
U.K. FREE
Europe & Channel Islands £10.00
USA & Canada £10.00
Australia & New Zealand £10.00
I endeavour to deliver to all countries where possible but reserve the right to refuse delivery to certain countries when I cannot find an adequate courier service or the cost significantly exceeds the costs listed above.
Delivery Times from Dispatch
Delivery times vary dependant on country. I always use a tracked, insured service which requires a signature upon receipt. Once your order is dispatched I will send you an e-mail which will include a tracking number so you can follow your parcel online until it arrives.
Delivery times are listed below but please note these are an estimate and may vary slightly. Unfortunately I cannot be held responsible for delays at customs for international orders so please try to leave ample time for your order. If you require urgent delivery, please contact me and I will be happy to find a courier solution with you for expedited shipping and will provide you with a quote for this service.
U.K. Next Day
Europe & Channel Islands 5 to 7 working days
USA & Canada 7 to 10 working days
Australia & New Zealand 7 to 10 working days
If after a failed delivery to you, you do not re-arrange delivery or collect them from a delivery depot I will contact you for further instructions and may charge you further delivery costs.
For all confirmed orders I will give you an estimated dispatch date for the Goods but no times or dates provided by me are guaranteed.
If my supply of the products is delayed by an event outside my control then I will contact you as soon as possible to let you know and wI will take steps to minimise the effect of the delay.
You must notify me promptly and in any event within 48 hours of receipt of any Goods if they appear to be damaged. In those circumstances, you must also keep all packaging as this may be required when making a claim.
Taxes and duties
Taxes & Duties are not covered by the delivery charge and may be applicable depending on your shipping destination and you will be liable for paying all duties & taxes on the shipment. Please note that I have no control over these charges and I cannot predict their amount. Please contact your local customs office for more information on what these charges may be. Duty Calculator.com is a useful tool to calculate whether any duty will be due.
The USA raised their tax & duty threshold to $800 in 2016 which means that for orders under $800 NO duty/taxes are payable.
You must comply with all applicable laws and regulations of the country for which the Products are destined. I will not be liable or responsible if you break any such law.
Cancellation
You will have a right to cancel an order within 14 working days from the date that you receive the Goods. Cancellation must be confirmed to me by notice in writing.
You must take reasonable care of all Goods in your possession and return them to me, unworn, unaltered and appropriately packaged in their original packaging and any further packaging appropriate to avoid damage, within 14 days from the cancellation date. I require that all goods returned to me are sent with an insured and tracked shipping service. I reserve the right to arrange collection, in which case you will be responsible for collection charges. No refund of any payments made in relation to the goods returned will be made until they are back in my possession.
I will refund the purchase price to you within 30 days of the cancellation notice but I reserve the right to charge a restocking fee and any other costs I incur in connection with the return of the Goods.
In the case of Goods which are made and supplied to your specification or which have been personalised for you, you will not have the right to cancel the Contract.
Returns & Exchanges
If you do want to return or exchange your item please e-mail me at sales@vintageadornments.co.uk as soon as possible.
Please ensure your item arrives safely back to me within 14 days of receipt for UK returns and 28 days for international returns. You’ll need to use a trackable mail service with insurance and pay the postage charge. Please note that Vintage Adornments cannot be held responsible for any loss of your returned item.
I will offer a full refund minus delivery costs, to your original payment method, within 7 working days of receipt of the unworn returned item.
Sale items are only refundable in the event of faulty goods. Sample and customised/ commission items are non-refundable.
Items must not be worn/used and should be returned in a perfect and unworn condition, without blemish or creases to the fabric, stitching, gems or beading. If you try on one of my belts with your dress, please do not tie or pin it as this will lead to creasing of or holes in the fabric and I am only able to exchange or refund goods in their original, perfect condition.
Please make sure you return them in the exact packaging that you have received them in, otherwise I cannot accept the return or refund you.
International Returns & Exchange Customers:
Please contact sales@vintageadornments.co.uk to arrange an international return and I will send you the required instructions on how to do this.
Please use a reputable shipping service which ensures that your parcel is tracked and insured as I cannot be held responsible for any loss or damage.
For returns outside of the UK, you must mark your package clearly with the words ‘BRITISH RETURNED GOODS’ on the outside of the parcel and on any paperwork you fill out with your chosen shipper. This ensures that UK customs authorities do not charge import duty. If these instructions are not followed the parcel will be returned to you by customs and you will be responsible for any additional postage costs or customs charges incurred.
If you require an exchange of style, you are responsible for the cost of returning the item to me and will also be required to make an additional postage payment to cover the cost of the exchanged item(s) being sent out to you.
Please contact me at sales@vintageadornments.co.uk if you need any assistance with the above.
Risk & Ownership
The risk of loss or damage to Goods passes to you upon delivery. Ownership in all Goods remains with me until full payment of all amounts due to me has been received from you. You will be responsible for the safe custody and insurance of all Goods in your possession. You have no right to re-sell any Goods until payment has been received in full by me.
Errors & Omissions
I may update my site from time to time and may change the content at any time. However, please note that any of the content on my site may be out of date at any given time, and I am under no obligation to update it.
While every care is taken to ensure that all information on this website is correct, there may still be errors or omissions. If you find an error or omission please let me know by emailing sales@vintageadornments.co.uk and I will correct it as soon as possible after verification.
I apologise for any inconvenience that may be caused, but I cannot always offer the exact described product at the specified price if errors and/or omissions are present. In the event of human error or malfunction in the technology, the prices on the site do not commit me to the sale.
Disclaimer
Vintage Adornments makes every effort to keep the site up-to-date but cannot guarantee that this site and its contents are completely free of technical errors. By using this site, you acknowledge that you assume full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with this site. I am also not liable for any damages associated with use of this site however caused. Vintage Adornments' total liability for any claim howsoever arising shall not exceed the price of the goods supplied by Vintage Adornments to the customer, together with any postage costs incurred. Vintage Adornments shall not be liable for any consequential customer loss whether this arises from a breach of duty in contract or in any other way.
Liability
To the maximum extent permitted by law, Vintage Adornments makes no representation or warranty of any kind express or implied statutory or otherwise in connection with the Site or my products.
Except to the extent prohibited by law and to the maximum extent permitted by law, Vintage Adornments will not be liable for any consequential, special or indirect losses suffered or incurred by you arising out of or in connection with the provisions of any matter under these terms and conditions.
Except to the extent prohibited by law and to the maximum extent permitted by law, Vintage Adornments liability for loss or damage shall in any event be limited to a sum equal to the amount paid or payable by you for the ordered product(s).
The foregoing shall not exclude or limit any liability that may not, by applicable law, be excluded or limited.
I will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:
use of, or inability to use, my site; or
use of or reliance on any content displayed on my site
I will not be liable for any loss or damage you may suffer or incur caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of my site or to your downloading of any content on it, or on any website linked to it.
I assume no responsibility for the content of websites linked on my site. Such links should not be interpreted as endorsement by me of those linked websites. I will not be liable for any loss or damage that may arise from your use of them.
Nothing in these terms and conditions affect your statutory rights as a consumer.
If any provision in these Terms is held by a court to be unenforceable, that will not affect the remaining provisions of the Terms.
Your permission to use my site is personal to you and non-transferable. Your use of my site is conditional on your compliance with the rules of conduct set forth in these terms and our Acceptable Use Policy.
Restrictions
There may be specific exclusions relating to individual items or restrictions on certain items depending on the country of import.
I will not have any liability to you if I am prevented from performing any of my obligations on account of any circumstances beyond my reasonable control which includes, but is not limited to, extreme weather conditions, act of God, terrorism, war, strike or difficulty in obtaining materials and/or labour. In any of these circumstances, I reserve the right to terminate the Contract.
Legal Governance
This website, its contents and any contracts arising out of it are governed by English law. By entering into a contract both parties agree to submit to the exclusive jurisdiction of the Courts of England and Wales. However, if you are a consumer resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are a consumer resident of Scotland, you may also bring proceedings in Scotland. If any provision of these terms and conditions shall be unlawful, void or for any reason unenforceable, then that provision shall be deemed severable for these terms and conditions and shall not affect the validity or enforceability of any remaining provisions.
Copyright & Other Rights
All copyright, trade marks and all other intellectual property rights in the website and its contents (including without limitation the website design, text, graphics and all software and source codes as well as the colour scheme and the layout connected with the website) are owned by or licensed to us or otherwise used by us as permitted by law. You may not use this site, or any of its content, to further any commercial purpose whatsoever.
The contents of the site and the site as a whole are intended solely for personal, non-commercial use. You may view the website and print its contents for this purpose only. You may not use, transfer, copy or reproduce any part of the website in any form or by any means except for the sole purpose of viewing its content unless you have the express written permission of Vintage Adornments.
Company Details
This website is owned and operated by Vintage Adornments. The office is at 24 Youens Drive, Thame, Oxfordshire, UK. My telephone number is +44 1844 761263.
If you wish to give me any notice relating to a matter covered by these Terms, whether you telephone me or not, you must confirm that notice in writing at the address listed above. In the case of email notices, these should be sent to sales@vintageadornments.co.uk
Privacy Policy & Acceptable Use
Privacy Policy Notice
The policy: This privacy policy notice is for this website; www.vintageadornments.co.uk and served by Vintage Adornments, 24 Youens Drive, Thame, Oxfordshire, OX9 3ZG and governs the privacy of those who use it. The purpose of this policy is to explain to you how I control, process, handle and protect your personal information while browsing or using this website, including your rights under current laws and regulations. If you do not agree to the following policy you may wish to cease viewing / using this website.
Policy key definitions:
"I", refers to the business, Vintage Adornments.
"you", "the user" refer to the person(s) using this website.
GDPR means General Data Protection Act.
PECR means Privacy & Electronic Communications Regulation.
ICO means Information Commissioner's Office.
Cookies mean small files stored on a users computer or device.
Processing of your personal data
Under the GDPR (General Data Protection Regulation) I control and / or process any personal information about you electronically using the following lawful bases.
I am exempt from registration in the ICO Data Protection Register because I am only processing data for my core business purposes.
Lawful basis: Consent
The reason I use this basis: I may from time to time provide you with the opportunity to request more information or to request to receive ongoing marketing communications. This will not be done without your specific consent.
I will process your information in the following ways: I will collect and store your email address for purposes of providing these services.
Data retention period: I will continue to process your information under this basis until you withdraw consent or it is determined your consent no longer exists.
Sharing your information: I do not share your information with third parties.
Lawful basis: Contract
The reason I use this basis: When you purchase from my website, we enter into a contract of sale. For me to fulfil this contract I must utilise your name and address to dispatch your goods and your email address to confirm receipt of your order and to keep you informed about delivery of your items.
I process your information in the following ways: For this purpose your email address, name and postal address are captured and then used by me for completion of my side of the contract.
Data retention period: I shall continue to process your information until the contract between us ends or is terminated under any contract terms.
Sharing your information: I share your name and address with any delivery companies whose services I use to deliver your goods.
If, as determined by me, the lawful basis upon which I process your personal information changes, I will notify you about the change and any new lawful basis to be used if required. I shall stop processing your personal information if the lawful basis used is no longer relevant.
Your individual rights
Under the GDPR your rights are as follows. You can read more about your rights in detail here.
the right to be informed;
the right of access;
the right to rectification;
the right to erasure;
the right to restrict processing;
the right to data portability;
the right to object; and
the right not to be subject to automated decision-making including profiling.
You also have the right to complain to the ICO [www.ico.org.uk] if you feel there is a problem with the way I am handling your data.
I handle subject access requests in accordance with the GDPR.
Internet cookies
I use cookies on this website to provide you with a better user experience. I do this by placing a small text file on your device / computer hard drive to track how you use the website, to record or log whether you have seen particular messages that I display, to keep you logged into the website where applicable.
Some cookies are required to enjoy and use the full functionality of this website.
I use a cookie control system which allows you to accept the use of cookies, and control which cookies are saved to your device / computer. Some cookies will be saved for specific time periods, where others may last indefinitely. Your web browser should provide you with the controls to manage and delete cookies from your device, please see your web browser options.
This site is powered by a platform called Squarespace. You can see full details of the cookies utilised by Squarespace to manage this website here
Data security and protection
I ensure the security of any personal information I hold by using secure data storage technologies and precise procedures in how I store, access and manage that information. My methods meet the GDPR compliance requirement.
Transparent Privacy Explanations
I have provided some further explanations about user privacy and the way I use this website to help promote a transparent and honest user privacy methodology.
Email marketing messages & subscription
Under the GDPR I may use the consent lawful basis for anyone subscribing to a newsletter or marketing mailing list. I will only collect certain data about you, as detailed in the "Processing of your personal date" above. Any email marketing messages I send are done so through an EMS, email marketing service provider. An EMS is a third party service provider of software / applications that allows marketers to send out email marketing campaigns to a list of users.
Email marketing messages that I send may contain tracking beacons / tracked clickable links or similar server technologies in order to track subscriber activity within email marketing messages. Where used, such marketing messages may record a range of data such as; times, dates, I.P addresses, opens, clicks, forwards, geographic and demographic data. Such data, within its limitations will show the activity each subscriber made for that email campaign.
Any email marketing messages I send are in accordance with the GDPR and the PECR. I provide you with an easy method to withdraw your consent (unsubscribe) or manage your preferences / the information I hold about you at any time. See any marketing messages for instructions on how to unsubscribe or manage your preferences, you can also unsubscribe from all MailChimp lists, by following this link, otherwise contact the EMS provider.
My EMS provider is; Mailchimp. I will hold the following information about you within the EMS system;
Email address
I.P address
Subscription time & date
Resources & further information
Please Read This Policy Carefully Before Using This Site
This acceptable use policy sets out the terms between you and me under which you may access my website https://www.vintageadornments.co.uk (my site). This acceptable use policy applies to all users of, and visitors to, my site.
Your use of my site means that you accept, and agree to abide by, all the policies in this acceptable use policy, which supplement my website Terms & Conditions.
Accessing my site
My site is made available free of charge.
I do not guarantee that my site, or any content on it, will always be available or be uninterrupted. Access to my site is permitted on a temporary basis. I may suspend, withdraw, discontinue or change all or any part of my site without notice. I will not be liable to you if for any reason my site is unavailable at any time or for any period.
You are responsible for making all arrangements necessary for you to have access to my site.
I reserve the right to restrict your access to my site or part of it. The access to restricted areas of my site may be subject to registration and other conditions.
You are also responsible for ensuring that all persons who access my site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.
Prohibited uses
You may use my site only for lawful purposes. You agree not to:
use my site in any way that breaches any applicable local, national or international law or regulation;
use my site in any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect;
use my site for the purpose of harming or attempting to harm minors in anyway;
send, knowingly receive, upload, download, use or re-use any material which does not comply with my content standards below;
transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam);
knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware;
use my site to defame, abuse, harass, stalk, threaten or otherwise violate the rights of others, including without limitation others’ privacy rights or rights of publicity;
impersonate any person or entity, falsely state or otherwise misrepresent your affiliation with any person or entity in connection with my site; or express or imply that I endorse any statement you make;
interfere with or disrupt the operation of my site or the servers or networks used to make my site available; or violate any requirements, procedures, policies or regulations of such networks;
modify, adapt, translate, reverse engineer, decompile or disassemble any portion of my site.
remove any copyright, trade mark or other proprietary rights notice from my site or materials originating from my site;
frame or mirror any part of my site without my express prior written consent;
create a database by systematically downloading and storing my site content;
use any manual or automatic device in any way to gather site content or reproduce or circumvent the navigational structure or presentation of my site without my express prior written consent. Notwithstanding the foregoing, I grant the operators of public online search engines limited permission to use search retrieval applications to reproduce materials from my site for the sole purpose of and solely to the extent necessary for creating publicly available searchable indices of such materials solely in connection with each operator’s public online search service.
You also agree:
Not to reproduce, duplicate, copy or re-sell any part of my site in contravention of the provisions of our Terms & Conditions
Not to access without authority, interfere with, damage or disrupt:
any part of my site;
any equipment or network on which my site is stored;
any software used in the provision of my site; or
any equipment or network or software owned or used by any third party.
Linking to my site
You may only link to my home page or any other page on my website provided you do so in a way that is fair and legal and does not damage my reputation or take advantage of it.
You must not establish a link in such a way as to suggest any form of association, approval or endorsement on my part where none exists.
You must not establish a link to my site on any website that is not owned by you.
My site must not be framed on any other site.
I reserve the right to withdraw linking permission without notice.
If you wish to make any use of content on my site other than that set out above, please contact me.
Third party links and resources on my site
Where my site contains links to other sites and resources provided by third parties, these links are provided for your information only.
I have no control over the contents of those sites or resources.
Suspension and termination
I will determine, in my discretion, whether there has been a breach of this acceptable use policy through your use of my site. When a breach of this policy has occurred, I may take such action as I deem appropriate.
Failure to comply with this acceptable use policy constitutes a material breach of my Terms & Conditions upon which you are permitted to use my site, and may result in my taking all or any of the following actions:
Immediate, temporary or permanent withdrawal of your right to use my site.
Immediate, temporary or permanent removal of any posting or material uploaded by you to my site.
Issue of a warning to you.
Legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach.
Further legal action against you.
Disclosure of such information to law enforcement authorities as I reasonably feel is necessary.
I exclude liability for actions taken in response to breaches of this acceptable use policy. The responses described in this policy are not limited, and I may take any other action I reasonably deem appropriate.
Changes to the acceptable use policy
I may revise this acceptable use policy at any time by amending this page. You are expected to check this page from time to time to take notice of any changes wI make, as they are legally binding on you. Some of the provisions contained in this acceptable use policy may also be superseded by provisions or notices published elsewhere on my site.